Unresponsive Application
The following are two examples of an unresponsive program or application. You should also be aware that there can be times when your computer totally locks up and you'll need to do a workaround.
The following steps will assist you in stopping an application that is frozen or unresponsive.
Start by pressing Ctrl + Alt +Del to bring up the Task Manager screen as it appears below.
Click on "Start Task Manager" to open Task Pane below.
- Select the Applications tab to see the applications currently running.
- Select the last application that you are trying to open.
- Highlight the application by clicking on it the Task Pane then click on End Task to end program/application.
In the event your computer is totally locked up, you'll need to do a reboot by holding down your power button until your computer goes out.
- Press the power button again to restart your computer.
Be mindful that there can be data lost due to the rebooting of your computer.