IT User Knowledge BaseAdditional ArticlesIPT PhonesPhonesHow to Change your Voicemail Pin Number

How to Change your Voicemail Pin Number

This guide assumes you are able to log in with your existing pin number. If you are unable to log in, please call the helpdesk to have a tech reset your pin number.

If your voicemail becomes locked for any reason, you may try entering your password again after 15 minutes.

  1. Press the Messages button.
  2. Enter your pin number and press the # key when prompted.
  3. Press the 4 key for setup options.
  4. Press the 3 key for Preferences.
  5. Press the 1 key for PIN.
  6. Listen to the prompt and change your pin number as desired.